Privacy Policy

Last Updated: October 19, 2025

1. Introduction

Welcome to Connecting Nova (“Company,” “we,” “us,” or “our”).
We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://connecting-nova.com (the “Site”), or use any related services, tools, or resources we provide (collectively, the “Services”).

By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

We collect both personal and non-personal information to provide and improve our Services, communicate with you, and meet our legal obligations.

A. Information You Provide Directly

We may collect the following information when you:

  • Request information or services: Name, email address, phone number, employer, income range, and other relevant details.

  • Create an account or fill out a form: Login credentials, preferences, or profile data.

  • Schedule a consultation: Financial goals, investment preferences, and related notes.

  • Communicate with us: Messages, emails, or feedback you send to support@connecting-nova.com.

B. Information Collected Automatically

When you access the Site, we may collect:

  • Usage Data: Pages visited, time spent, referring links, and browsing activity.

  • Device Data: IP address, browser type, device identifiers, and operating system.

  • Cookies and Tracking Technologies: To personalize your experience and analyze Site performance (see Section 8 for details).

C. Financial Information

If you engage with certain financial tools, calculators, or referral services, we may collect non-sensitive financial data you voluntarily provide — such as approximate income, investment goals, or retirement timelines — for informational and illustrative purposes only.
We do not collect or store sensitive financial data such as Social Security numbers, full account numbers, or credit card information.

3. How We Use Your Information

We use your information to:

  1. Operate, maintain, and improve the Site and Services.

  2. Provide personalized financial education content and advisor matching.

  3. Respond to inquiries and provide customer support.

  4. Send administrative messages, updates, or confirmations.

  5. Deliver newsletters or marketing communications (if you have opted in).

  6. Conduct analytics to improve user experience and optimize content.

  7. Comply with applicable legal, regulatory, and compliance requirements.

  8. Prevent fraud, abuse, or unauthorized access.

We do not sell or rent your personal data to any third parties.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following lawful bases:

  • Consent: You have given consent for specific purposes (e.g., receiving newsletters).

  • Contract: Processing is necessary to perform our agreement with you.

  • Legal Obligation: Required by applicable laws and regulations.

  • Legitimate Interest: To operate our business, improve services, and ensure Site security.

5. How We Share Information

We may share your information with:

  • Service Providers: Reputable vendors that help us operate the Site, such as hosting, analytics, email marketing, and scheduling tools.

  • Professional Partners: When you request to be connected with a licensed financial advisor, we may share your contact details with relevant advisors in our network.

  • Legal Authorities: When required by law, subpoena, or regulatory obligation.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

  • With Your Consent: When you explicitly authorize sharing of your data for a specific purpose.

All third-party partners are contractually obligated to maintain the confidentiality and security of your data.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy,

  • Comply with legal obligations, and

  • Resolve disputes or enforce agreements.

When data is no longer needed, it is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

For U.S. Residents (Including CCPA/CPRA):

  • Right to Know: What personal data we collect, use, and share.

  • Right to Delete: Request deletion of your personal information.

  • Right to Opt Out: Decline sharing of your data with third parties for marketing.

  • Right to Non-Discrimination: We will not deny services or offer different pricing if you exercise your rights.

For EEA and UK Residents (GDPR):

  • Access: Request a copy of your personal data.

  • Correction: Request updates to inaccurate or incomplete data.

  • Deletion (“Right to be Forgotten”): Request permanent removal of your data.

  • Restriction or Objection: Limit how your data is processed.

  • Data Portability: Receive your data in a structured, commonly used format.

  • Withdraw Consent: Revoke consent for processing at any time.

To exercise any of these rights, contact us at support@connecting-nova.com.

8. Cookies and Tracking Technologies

Our Site uses cookies, pixels, and analytics tools (such as Google Analytics) to:

  • Maintain essential website functionality.

  • Remember preferences and improve usability.

  • Measure Site performance and traffic sources.

  • Deliver relevant advertising and content.

You can manage cookie settings in your browser or opt out of personalized advertising at www.aboutads.info/choices.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.
These include encryption, secure servers, and access control.

However, no internet-based platform can guarantee complete security. You use the Site and provide information at your own risk.

10. International Data Transfers

Connecting Nova operates in the United States.
If you access our Site from outside the U.S., please note that your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your country.

We take steps to ensure that your information receives an adequate level of protection consistent with applicable privacy laws.

11. Children’s Privacy

Connecting Nova does not knowingly collect or solicit personal information from individuals under 13 years of age (or 16 where required by law).
If you believe a child has provided personal data, please contact us immediately at support@connecting-nova.com and we will promptly delete it.

12. Third-Party Links and Services

Our Site may include links to third-party websites, financial calculators, or advisor profiles.
We are not responsible for the privacy practices, policies, or content of those third-party sites.
We encourage you to review their respective privacy policies before providing any information.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The “Last Updated” date at the top of this page indicates the latest revision.
Your continued use of the Site after updates take effect constitutes acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Connecting Nova
Attn: Privacy Officer
11710 Plaza Americana Drive
Reston, VA 20190
Email: support@connecting-nova.com
Website: https://connecting-nova.com

Scroll to Top